Support Board
Date/Time: Sun, 26 Jan 2025 07:33:39 +0000
Post From: Issue with continuous Futures Data
| [2019-02-09 21:57:35] |
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This is what we see also by including the V contract month: http://www.sierrachart.com/image.php?Image=1549748983986.png We wonder if the daily data is getting downloaded from CQG. We have seen this before and not sure why it happens. And unable to reproduce. It is also possible but unlikely you ran into a daily download limit. Follow these instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Select the last two contract months only and press OK. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-09 21:57:56
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