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Date/Time: Sun, 24 Nov 2024 18:23:34 +0000



Post From: Rithmic/Zen-Fire Trading Requirement

[2013-11-15 09:51:39]
Sierra Chart Engineering - Posts: 104368
Do not think this is a rumor. The fact that this was publicly announced, seems to indicate that there is some kind of problem with the relationship between Rithmic and Zen-Fire.

What this actually means though, is that our current Zen Fire users are not going to be able to connect to Zen-Fire at some point in the future.

As far as Rithmic and Sierra Chart goes, if Rithmic does not want to continue to have Sierra Chart users, we will offer them to use the Sierra Chart market data feed instead of the Rithmic one in order to reduce bandwidth expenses. At this point, everything is OK. We just want to make sure there is not going to be a future problem by making sure that people who are using Rithmic are actually trading.

Edit/Update (2013-12-29): Although current users of the Zen-Fire system will not be able to continue to use Sierra Chart with Zen-Fire, our current and future Rithmic users will be able to continue to use Sierra Chart on the Rithmic system.

Within Sierra Chart there are Services named "Rithmic" with several server choices and there is "Zen-Fire". It is only the service named "Zen-Fire" which will lose connectivity around January 1 according to our understanding.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-29 19:10:21