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Date/Time: Sat, 25 Jan 2025 01:22:39 +0000



Post From: Data feed: CTS T4 FIx

[2019-02-01 22:42:20]
Sierra Chart Engineering - Posts: 104368
This is beyond belief. CTS does not even know that they had a problem with their simulation server.

If you are connecting to their simulation server CTS says they have resolved it. Otherwise, follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-01 22:43:03