Support Board
Date/Time: Sat, 25 Jan 2025 01:09:47 +0000
Post From: Data feed: CTS T4 FIx
| [2019-02-01 22:10:03] |
| User93731 - Posts: 83 |
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Hi: My datafeed from CTS T4 FIX is not working and I told to CTS people and they think it is problem for the CS. What should I do now? Looking forward to your fast reply. hiwhited Please see the email below : ========================================================================================================================= Thank you for contacting us! It seems as though there is an issue with the Sierra Charts platform, not the CTS data feed. I have looked at Sierra Charts Support Board and I was able to see that there are multiple users who are having the same issue with the connecting to the CTS data feed to their Sierra Charts. Unfortunately, you will need to contact Sierra Charts directly in regards to this issue. If you have any open positions or working orders that you need to get out of please give our support desk a call and we can assist you. We can be reached at 888-407-1611 Monday through Friday from 7:00 AM CT to 5:30 PM CT. Please let me know if you have any further questions. Best, Kevin =========================================================================================================================== |