Support Board
Date/Time: Fri, 24 Jan 2025 20:33:03 +0000
Post From: CME, Globex only (For users without a trading account)
| [2019-01-27 07:12:49] |
| User830978 - Posts: 7 |
|
Thanks for feedback. I've set everything up (I think right) but the chart is black. app is say it bug: Numbers Bars | Current service pack does not support this function. Select 'Help' Account Control Panel 'to change your package. | 2019-01-27 07:06:47 * advise? Thank you very much. Reading Internal Order ID file. | 2019-01-27 07:05:35 Reading Trade Orders file. | 2019-01-27 07:05:35 Reading Trade Positions file. | 2019-01-27 07:05:35 Account Balance file. | 2019-01-27 07:05:35 Listening on UDP port 22904. | 2019-01-27 07:05:35 Software version: 1865 64-bit | 2019-01-27 07:05:35 Usage end date: 2019-02-27 | 2019-01-27 07:05:35 Enabled for: Advanced Features. | 2019-01-27 07:05:35 Enabled for: Sierra Chart Historical Data Service. | 2019-01-27 07:05:35 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-01-27 07:05:35 Enabled for: INDEXES_DATA_BARCHART | 2019-01-27 07:05:35 Enabled for: CME, Globex only (For users without a trading account) | 2019-01-27 07:05:35 Received 1 data feed usernames. | 2019-01-27 07:05:35 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-01-27 07:05:35 Current selected Data/Trading service: SC Data - All Services | 2019-01-27 07:05:35 Chart Update Interval: 500 | 2019-01-27 07:05:35 Intraday Data Storage Time Unit: 0 | 2019-01-27 07:05:35 Time Zone: +00:00:00 (UTC+00) | 2019-01-27 07:05:35 2019-01-27 08:05:34 Local computer time | 2019-01-27 07:05:35 2019-01-27 07:05:34 Local computer time in UTC | 2019-01-27 07:05:35 2019-01-27 07:05:34 Local computer time in SC Time Zone | 2019-01-27 07:05:35 2019-01-27 07:05:34 Server time in UTC | 2019-01-27 07:05:35 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-01-27 07:05:35 Program path: C:\SierraChart\ | 2019-01-27 07:05:35 Data Files path: C:\SierraChart\Data\ | 2019-01-27 07:05:35 OS Version Number: 6.3 | 2019-01-27 07:05:35 Locale Setting: C | 2019-01-27 07:05:35 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-01-27 07:05:35 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 46.4.97.203. | 2019-01-27 07:05:35 HTTPS login.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-01-27 07:05:35 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-01-27 07:05:35 HTTPS login.sierrachart.com:443 (1) | Closed. | 2019-01-27 07:05:35 Received 5 login tokens. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (2) | Shutdown started. Waiting for graceful close. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (2) | Closed. | 2019-01-27 07:05:35 HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2019-01-27 07:05:37 HTTPS www.sierrachart.com:443 (1) | Connecting to IP: 46.4.97.203. | 2019-01-27 07:05:37 HTTPS www.sierrachart.com:443 (1) | Shutdown started. Waiting for graceful close. | 2019-01-27 07:05:37 HTTPS www.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2019-01-27 07:05:37 HTTPS www.sierrachart.com:443 (1) | Closed. | 2019-01-27 07:05:37 Symbol settings MD5 received. Request ID: 1. | 2019-01-27 07:05:38 Symbol settings are up-to-date for scdataallservices. | 2019-01-27 07:05:38 HTTPS www.sierrachart.com:443 (4) | Shutdown started. Waiting for graceful close. | 2019-01-27 07:05:38 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2019-01-27 07:05:38 HTTPS www.sierrachart.com:443 (4) | Closed. | 2019-01-27 07:05:38 SC Data - All Services | Connected to data server. | 2019-01-27 07:05:40 Notice: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2019-01-27 07:05:40 NQH19 1 Min #1 | Reloading chart. | 2019-01-27 07:06:01 Mapping NQH19 to NQH19. Service code: cme | 2019-01-27 07:06:01 SC Data - All Services | Starting real-time market data updates for: NQH19 (NQH19). ID: 1 Service code: cme | 2019-01-27 07:06:01 SC Data - All Services | Using username 0 | 2019-01-27 07:06:01 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10048 | 2019-01-27 07:06:01 DTC Client socket (1) | Creating socket. | 2019-01-27 07:06:01 DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2019-01-27 07:06:01 SC Data - All Services | Requesting security definition data for: NQH19 (NQH19). ID: 1 | 2019-01-27 07:06:01 Intraday data recording state for symbol NQH19 is set to download 'Pending'. | 2019-01-27 07:06:01 Delaying start of download for NQH19 | 2019-01-27 07:06:01 SC Data - All Services | Connected to server. | 2019-01-27 07:06:01 SC Data - All Services | Starting socket receive thread. | 2019-01-27 07:06:01 SC Data - All Services | Sending encoding request to server: Binary VLS | 2019-01-27 07:06:01 SC Data - All Services | Setting DTC encoding to Binary VLS | 2019-01-27 07:06:01 SC Data - All Services | Sending logon request message. | 2019-01-27 07:06:01 SC Data - All Services | Received logon response. | 2019-01-27 07:06:02 SC Data - All Services | Server Name: SC Realtime Server. | 2019-01-27 07:06:02 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2019-01-27 07:06:02 SC Data - All Services | Successfully connected. | 2019-01-27 07:06:02 SC Data - All Services | Trading is not supported. | 2019-01-27 07:06:02 SC Data - All Services | Restarting real-time data updates for symbol: NQH19 -> NQH19 | 2019-01-27 07:06:02 SC Data - All Services | Received security definition for symbol NQH19 | 2019-01-27 07:06:02 HD Request # 2 | Downloading Intraday chart data for NQH19 to the file NQH19.scid. Service: cme | 2019-01-27 07:06:07 HD Request # 2 | Download start date-time: 2019-01-25 21:59:59.000 | 2019-01-27 07:06:07 HD Request # 2 | Using server: ds7.sierracharts.com port 10150 | 2019-01-27 07:06:07 Socket (2) | Creating socket. | 2019-01-27 07:06:07 Socket (2) | Connecting to IP: 8.18.161.133. | 2019-01-27 07:06:07 HD Request # 2 | Setting DTC encoding to Binary VLS | 2019-01-27 07:06:07 HD Request # 2 | Sending historical data logon request message. | 2019-01-27 07:06:07 HD Request # 2 | Requesting Intraday data. Start date-time: 2019-01-25 21:59:59. Record interval: 0. Symbol: NQH19 | 2019-01-27 07:06:07 HD Request # 2 | Decompressing data. | 2019-01-27 07:06:07 HD Request # 2 | Receiving Intraday data for NQH19 starting at 2019-01-25 21:59:59 | 2019-01-27 07:06:07 Socket (2) | Shutdown started. Waiting for graceful close. | 2019-01-27 07:06:07 Historical data download thread signaled to stop. | 2019-01-27 07:06:07 HD Request # 2 | Received 1 record from 2019-01-25 21:59:59 to 2019-01-25 21:59:59 (0.0 seconds) and wrote 0 records for NQH19 | 2019-01-27 07:06:07 HD Request # 2 | Completion time: 1s | 2019-01-27 07:06:07 HD Request # 2 | Intraday data download complete for NQH19. Unique request ID: 1 | 2019-01-27 07:06:07 Removed historical data download ID 1 | 2019-01-27 07:06:07 Real-time Intraday chart data file updates started for NQH19 | 2019-01-27 07:06:07 Intraday chart data file opened for NQH19 | 2019-01-27 07:06:07 Socket (2) | Socket gracefully closed by remote side. | 2019-01-27 07:06:08 Socket (2) | Closed. | 2019-01-27 07:06:08 Numbers Bars | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2019-01-27 07:06:46 * Numbers Bars | To restore the chart, remove this study. | 2019-01-27 07:06:46 * NQH19 1 Min #1 | Reloading chart. | 2019-01-27 07:06:47 Numbers Bars | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2019-01-27 07:06:47 * Numbers Bars | To restore the chart, remove this study. | 2019-01-27 07:06:47 * Numbers Bars | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2019-01-27 07:06:48 * Numbers Bars | To restore the chart, remove this study. | 2019-01-27 07:06:48 * |