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Date/Time: Fri, 24 Jan 2025 20:45:06 +0000



Post From: Chart not displaying correctly

[2019-01-25 19:53:15]
Sierra Chart Engineering - Posts: 104368
Confirm that data is actually indeed being received for the symbol in the sub instance:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed

And then check the Session Times:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time

And we know that you said that you checked these but these are the only reasonable items and the documentation goes into detail as to specifically what to do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-25 19:53:52