Support Board
Date/Time: Fri, 24 Jan 2025 20:45:21 +0000
Post From: Renewed My Account howver I do not get realtime live data
| [2019-01-25 18:45:40] |
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This is the problem: SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2019-01-25 13:42:10 You have another instance of Sierra Chart running which is using the connection: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections To stop using the Sierra Chart exchange data feed connection in that instance, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UsingTradingServiceProvidedDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |