Support Board
Date/Time: Fri, 24 Jan 2025 21:13:45 +0000
Post From: Data download failed
| [2019-01-24 19:43:48] |
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First, you are not logged into Sierra Chart with the account that you have logged into this support board with. First do that: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name And then follow the instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-24 19:44:08
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