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Date/Time: Fri, 24 Jan 2025 19:42:37 +0000



Post From: Difficulty in getting started

[2019-01-23 20:06:54]
Sierra Chart Engineering - Posts: 104368
One thing we notice is that you are not logged into Sierra Chart using the account that you started this Support board post with. To do this, refer to:
Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name

That could be the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-23 20:07:32