Support Board
Date/Time: Fri, 24 Jan 2025 19:46:10 +0000
Post From: Can't connect to my CTS datafeed?
| [2019-01-23 07:22:48] |
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This is now resolved. You should be able to connect now. We do apologize for this. This functionality is designed in such a way, that a problem like this just should never happen. We do see why it happened in this scenario and we are putting out a software update to prevent it from happening again. We are also going to implement additional backup methods to ensure if there is any type of problem like this in the future, that we can instantly fall back to a safe state. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-23 07:35:31
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