Support Board
Date/Time: Sun, 24 Nov 2024 21:54:54 +0000
Post From: Can't see intraday charts...
| [2013-11-13 20:08:00] |
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Bid volume versus Ask Volume is supported in all packages. Did you need this for stocks or futures? Pricing can be found on this page: https://www.sierrachart.com/index.php?l=doc/Packages.php For phone support, refer to section 5 here: http://www.sierrachart.com/index.php?l=doc/support.html#Interactive Just keep in mind, due to the nature of our business, being that we provide a wide array of functionality, support various external Data and trading services, and have low pricing, means that phone support is not something that we include in the packages themselves and users cannot expect to simply to call us up on the spot expecting us to answer, and get an immediate resolution to the problem, whatever it may be about. This is simply not feasible. While we do provide telephone support, It is an extra charge, we have to understand what it is about, and the most qualified person will be there to help at the appropriate time. If we only had to help people, with difficulty with logging into Sierra Chart, or giving you access to Sierra Chart itself, then this is no problem. However, rarely would we ever be called about something like that because there is often little issue with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-13 20:09:29
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