Support Board
Date/Time: Sun, 26 Jan 2025 06:49:36 +0000
Post From: Unsubscribed from market depth data
| [2019-01-21 00:56:13] |
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We think that these problems all center around not having the Trade Account on the Trading DOM in the sub instances set to your actual account. It is instead set to a simulation account or the wrong account. Check that: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) However, the trade log showed the activity as a [sim] trade, aside the live options trade activity, while the log display setting was set to show all-symbols non-sim. This would mean that the trade was actually simulated. And if you have All Symbols (Non-simulated) selected in the Trade Activity Log, it should not display any simulated order activity in the latest version. We did verify that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-21 01:04:20
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