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Date/Time: Sun, 05 May 2024 03:16:28 +0000



Post From: Unsubscribed from market depth data

[2019-01-21 00:56:13]
Sierra Chart Engineering - Posts: 104368
We think that these problems all center around not having the Trade Account on the Trading DOM in the sub instances set to your actual account. It is instead set to a simulation account or the wrong account. Check that:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)

However, the trade log showed the activity as a [sim] trade, aside the live options trade activity, while the log display setting was set to show all-symbols non-sim.
This would mean that the trade was actually simulated. And if you have All Symbols (Non-simulated) selected in the Trade Activity Log, it should not display any simulated order activity in the latest version. We did verify that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-21 01:04:20