Support Board
Date/Time: Fri, 24 Jan 2025 18:40:33 +0000
Post From: About 'Upcoming Support Policy'
| [2019-01-20 01:39:51] |
| Kiwi - Posts: 375 |
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Wow. OK. I didn't see that coming. If you implement this can you add a message category like [Unpaid] or [FREE] Years ago I stopped responding to support requests on the board at your request (it is confusing to have ideas coming from multiple sources). Now that I've stopped I probably won't restart as I throw my free time at supporting the MITx Python courses and don't do much SC development now. If you implement this policy it would seem customer friendly to add a category making it a clear user choice (maybe it should be the default and the user should select [PAID] if they want to pay for SC engineering support). Perhaps when the post is made the user can have a menu item to choose paid support or some kind of best efforts (other users if they are so inclined or even engineering in some cases). Date Time Of Last Edit: 2019-01-20 01:43:03
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