Support Board

Date/Time: Wed, 08 May 2024 22:35:48 +0000

Post From: About 'Upcoming Support Policy'

[2019-01-20 00:44:23] Link To Thread - Link To Post [Go To First Post]
User541156 - Posts: 67
Although it would be 50 cents or a dollar, but I think it will be very discouraging to new users. And you are not even going to make much money out of it anyway. Terrible ROI. I am surprised this forum has zero moderators or helpers. All large communities have those, infact most just run on back of those. I understand that volume has reached point of insanity but that is also because every support request is answered by engineers. May be have a look at implementing simple barter and reward system on the support forum. Encourage users to answer other users. So many questions are just how do I change this color or how do I resize that. Is it possible to do this or not .... And pay 1-2 dollar credit per answer (depending on complexity of question answered?) which gets flagged as "approved by sierra support" by a simple click on your end. User can then use that credit to get usage time or data feed from sierra. It will take 30ish answers... almost once per day for users to get enough sierra usage time for pkg5. Imagine 4-5 users motivated enough to do that. That should be enough to take the load off you guys ... Just a suggestion.