Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 00:08:16 +0000



Post From: Using Client side orders and

[2019-01-17 01:08:57]
Sierra Chart Engineering - Posts: 104368
Is this "normal" problem with client side help orders ( meaning, don't do "delete and download" when using them , as they might trigger while fetching older data ? )
This is not the cause of the problem. This is unrelated and is not an issue.

There was a very express reversal and cancel operation that you performed:
GER30 322 Trades #2 | User order entry. Reverse&Cancel | Last: 10879. Current Position quantity: 1. Order fill calculated Position. Flatten order

Make sure you do not have any keyboard shortcuts set up for that:
Basic Trading and the Trade Window: Trading Keyboard Shortcuts

And you should also not be using the order fill calculated Position:
Trading Information Windows: Using Order Fill Calculated Positions In Special Cases
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-17 01:09:51