Support Board
Date/Time: Sun, 24 Nov 2024 18:46:23 +0000
Post From: Unset Account
| [2013-11-13 16:10:57] |
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We were mistaken about this issue. It turns out that this is a problem in recent versions of Sierra Chart where the accounts on your Rithmic username were not being listed on the Trade Window. We are releasing version 1046 now which resolves this. We apologize for this issue. The reason we suspected was an issue with how your account was configured was because we have seen an issue like this before which had to do with a Rithmic account configuration issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |