Support Board
Date/Time: Fri, 31 Jan 2025 20:11:32 +0000
Post From: Bid-Ask Volume Data Error
| [2019-01-08 21:25:20] |
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We were afraid of that. This is not a good situation. We are going to do some additional examination on our side to see if there is anything that we have done that could lead to this. If not, then we will ask Gain Capital about it again. But if neither side can find something, then we will have to advise for you to either use the Sierra Chart Exchange Data Feed or switch to a different supported service for futures trading. We have a newer one we are working on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |