Support Board
Date/Time: Fri, 24 Jan 2025 03:41:54 +0000
Post From: Historial Data Only Going Back to 2017 on Package 5
| [2018-12-22 20:57:03] |
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There is no need for all of this information. We just simply need to know that there is missing data and you can post an image of the chart following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and following these procedures here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Follow those procedures step-by-step. Do not skip any step including optional steps. After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |