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Date/Time: Fri, 24 Jan 2025 00:55:38 +0000



Post From: installing a new version problem

[2018-12-13 09:14:08]
Sierra Chart Engineering - Posts: 104368
We think the workaround is going to be to run the installer from this page:
Software Download

Make sure you set the installation folder correctly before beginning the installation. Let us know if this works.

If it does, and the issue is that the installer is getting put into a Suspended state when being run from Sierra Chart, this does confirm it is some kind of a Windows 10 issue. Not good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing