Login Page - Create Account

Support Board


Date/Time: Fri, 24 Jan 2025 00:35:46 +0000



Post From: installing a new version problem

[2018-12-12 23:04:04]
Sierra Chart Engineering - Posts: 104368
Can you look at the Windows task manager and see if it is in a Suspended state. That helps us understand the problem a lot better. We want to know if it is in a suspended state and if the CPU usage is 0 because this would be a clear indication of an operating system level issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing