Support Board
Date/Time: Thu, 23 Jan 2025 21:35:45 +0000
Post From: After 1850 upgrade unable to access data from other instances of SierraChart on machine
| [2018-12-09 20:50:59] |
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In response to post #1, refer to: Breaking Change: Remote Chart Data Files In response to post #2, we will put together an example for this: How do I access for example $INX data subscribed in SierraChart direct subscription instance in my Infinity Futures instance? ($INX chart loads correctly inside direct subscription instance .... but there is no way I can see to access this data in my Infinity Futures instance) It is supported and supported in a superior way but we just need to explain how to do it. Just give us another one to two days for this. HI, here the same 1847 was fine with my 2. instance now i dont get data in the 2. instance and the first instance will reconnect all the time , im using CQG , The issue you are having is not related to any particular Sierra Chart version. This is with certainty. There is some other problem and we would have to get a precise description of the issue and a Message Log to help you with this.as i sais till 1847 all was fine, even reinstall 1847 will not work , i have to install a backup of my saved 1847 to get it all working again, thanks And the fact that you went back to a prior version and still have the issue confirms what we are saying. There must be some kind of configuration problem. Or a CQG server issue. But this is hard to say because we do not even have a clear understanding of the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |