Support Board
Date/Time: Thu, 23 Jan 2025 21:39:27 +0000
Post From: Rithmic (again)
| [2018-12-07 18:40:52] |
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For technical reasons there is not anything further we can do at this time. So if there is a poor impression with Rithmic in your particular case with Sierra Chart, that is the current state. We see no connection problems at all connecting to the Rithmic Singapore server: Rithmic Trading | Bridge process is running. | 2018-12-07 13:38:53 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52548 | 2018-12-07 13:38:53 DTC Client socket (2) | Creating socket. | 2018-12-07 13:38:53 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-12-07 13:38:53 Rithmic Trading | Connected to server. | 2018-12-07 13:38:53 Rithmic Trading | Starting socket receive thread. | 2018-12-07 13:38:53 Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-12-07 13:38:53 Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-12-07 13:38:53 Rithmic Trading | Sending logon request message. | 2018-12-07 13:38:53 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-12-07 13:38:53 Rithmic Trading | Message from server: Logging is enabled. Log file: * | 2018-12-07 13:38:53 Rithmic Trading | Message from server: Connecting to Rithmic Singapore server. | 2018-12-07 13:38:53 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-12-07 13:38:55 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2018-12-07 13:38:55 Rithmic Trading | Received logon response. | 2018-12-07 13:38:55 Rithmic Trading | Server Name: DTC Bridge. | 2018-12-07 13:38:55 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-12-07 13:38:55 Rithmic Trading | Logon error received from server | 2018-12-07 13:38:55 The above log shows the connection did work to the Rithmic Singapore server and we got a permission denied error because we do not have a live trading account. You need to understand, that we are working on a new backend trading solution that is going to be superior to everything else and that is our focus. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-07 18:43:28
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