Support Board
Date/Time: Thu, 23 Jan 2025 21:39:57 +0000
Post From: Changed my AMP data feed from CQG to Seirra Chart Exchange, but won't update legacy charts
| [2018-12-06 09:26:07] |
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Usually also, the data feed window changes from Green to Yellow until the connection is re-established, which usually happens in a minute or so. Set Global Settings >> Data/Trade Service Settings >> Service Settings >> Connect to Market Data Server to False.----------------------------- We do see the lost connection to the Sierra Chart Exchange Data Feed as well as CQG but the data feed recovered within two seconds. Not a minute. If you are still periodically losing the connection to the Sierra Chart Exchange Data Feed often, then that does indicate some connectivity issue on your side because it is well-established that the connectivity to our servers is very solid. Any problem would not be due to the immediate network connectivity our systems have. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-12-06 09:42:09
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