Login Page - Create Account

Support Board


Date/Time: Thu, 23 Jan 2025 18:29:30 +0000



Post From: Issue with stop order not submitted correctly

[2018-11-28 14:17:19]
Sierra Chart Engineering - Posts: 104368
Provide us the Internal Order ID number of one of those orders with the lower than expected quantity and we will have a look. You can find this in Trade >> Trade Orders and Positions >> Orders.

Most probably the issue is that the Order quantity increase was rejected by LMAX for some reason.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-28 14:17:27