Support Board
Date/Time: Thu, 23 Jan 2025 14:45:14 +0000
Post From: Data Issues
| [2018-11-20 02:13:51] |
| User508473 - Posts: 2 |
|
I am having issues with obtaining accurate data. I am in a chat room with several other Sierra users with Sierra Data Feed. My levels can be off 4 to 5 ticks. For example, on 3600 tick chart my 9:34 am EST candle was the swing low. My candle opened at 2727.25. The other Sierra users had that candle open at 2727.75. I use the candle bodies not the high/low to determine my swing levels. Another example is my 9:42 am EST candle which was the swing high. My candle closed at 2733.50. The others close was at 33.25. Had an incident last week where my level was off 4 ticks. I previously used Transact's feed which consistently does not provide accurate levels. My concern is that I am still getting Transact data. Appreciate investigating and getting back to me with resolution plan. |