Support Board
Date/Time: Sun, 24 Nov 2024 15:36:20 +0000
Post From: Unable to connect to data feed on migration to new PC
| [2013-11-06 05:05:43] |
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It is quite clear their server has given you a Permission Denied error: Rithmic 01 - Alert Message: Market Data Connection Login Failed. permission denied | 2013-11-05 20:34:29 It is their responsibility to help you with this. We have no ability whatsoever to resolve this. This is explained that step 15 here: http://www.sierrachart.com/index.php?l=doc/Rithmic.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |