Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 22:27:37 +0000



Post From: Delay in exchange data feed

[2018-11-02 17:55:23]
Sierra Chart Engineering - Posts: 104368
If we do not cancel it today, there is no refund for the rest of the month. We have to do this today. Otherwise you will have to pay for the rest of the month. This is your choice.

Also the low bandwidth option we would expect will solve the problem. Will be hard to believe otherwise.

We can do the cancellation after the close.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-02 17:57:17