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Date/Time: Sun, 22 Dec 2024 22:48:29 +0000



Post From: Delay in exchange data feed

[2018-11-02 17:36:12]
Sierra Chart Engineering - Posts: 104368
We can cancel the Sierra Chart Exchange Data Feed for you this month and we will refund the rest of the month. We can do this right now.

If you do not want us to do this, let us know.

We will do further work on this issue, but not sure how soon we can get to it because clearly the additional levels of depth are a problem in your case. We really have to add an option to control the number levels of depth.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing