Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 23:04:19 +0000



Post From: Delay in exchange data feed

[2018-10-31 19:28:23]
Sierra Chart Engineering - Posts: 104368
There is a very important difference between a "lag" condition and the feed stopping. So are you noticing continuous updates but the data is then lagging? We need to know.

The most likely reason for lagging data is not a server problem but just due to the increased data rate because of the extended market depth data, there is momentarily insufficient bandwidth between your computer and the server to handle all of the data and therefore it lags for a period of time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-31 19:29:04