Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 22:55:45 +0000



Post From: Delay in exchange data feed

[2018-10-25 13:50:39]
User998143 - Posts: 11
Hello Sierra Chart,

I am often experiencing significant delay in exchange data feed.
e.g. today 8:31:53 the feed stoped for 19 seconds until 8:32:12
The internet connection is not to be blamed - I am running non stop internet connection quality check - no lost packages, usual ping.

The above described situation appeared dozen of times also in the past weeks.
Unfortunately, such poor quality of exchange data feed is not acceptable.
Is there, please, anything that can be done about it?

Thank you,
Tomas
Date Time Of Last Edit: 2018-10-25 15:58:57