Support Board
Date/Time: Wed, 22 Jan 2025 23:28:27 +0000
Post From: Notice: Gain Capital Trade Position Reporting
| [2018-10-23 20:05:00] |
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We now have learned from Gain Capital the following: Our two-digit year only affected our front-end platform and those who are using latest .NET API version, not for FIX users. This is why we did not send notice to you. The issue for real-time data at Sunday open was another issue, due to a faulty build of new FIX price server. We rebuilt with correct version and reset FIX servers at 10:13 pm ET. Then, market data requests from your user seem to be successful. Sorry for the confusion. So the issue with not receiving market data this past Sunday evening was not due to the conversion from a single digit year to two digit year in the symbols. Their FIX server was not affected by this and in our past experience, it can handle two digit years anyway. At least for market data. In regards to trading, our prior experience with using two digit year symbols with the Trading related FIX messages had issues but it might just have been related to the position reporting issue which is described in the prior post. In any case, there has been a transition now to two digit years in Sierra Chart when using Gain Capital so we are just going to stay with this. We are not aware of any other outstanding issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-23 20:40:10
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