Support Board
Date/Time: Thu, 23 Jan 2025 00:04:56 +0000
Post From: Cannot connect to Gain Capital feed...
[2018-10-22 17:01:46] |
Sierra Chart Engineering - Posts: 104368 |
We have heard from Gain Capital and the problem is that your Gain Capital username is case sensitive. So you are not entering it correctly. Reenter it according to how it needs to be. Contact your broker for further help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |