Support Board
Date/Time: Wed, 22 Jan 2025 23:50:03 +0000
Post From: Cannot connect to Gain Capital feed...
| [2018-10-18 22:13:18] |
| |
|
Refer to this section here for Gain Capital connection problems: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem What we see in the log is that after sending the Logon message, the Gain Capital server is closing the connection. So your broker needs to contact Gain Capital about this and find out why it is they are closing the connection. They need to give them your Gain Capital username Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |