Support Board
Date/Time: Thu, 23 Jan 2025 05:14:15 +0000
Post From: SC data feed issue
| [2018-10-17 23:12:08] |
| User816220 - Posts: 80 |
|
I've been seeing the SC data feed freeze as well. I haven't moved live trading over to SC yet, so my observations are limited: - I have a quote board with both futures and equities symbols. I've seen both freeze and unfreeze at the same time, and I've seen one type unfreeze several seconds before the other. - I saw the freeze for ESZ18 (and more) at around 10:10 eastern time today, too. There's nothing in the message log about a disconnection around that time. - About a minute after the 10:10 freeze had unfrozen, the equities on my quote board (SPY, QQQ, AMD) were updating with a delay of about 10 seconds (i.e. the "LastTime" field was about 10 seconds in the past each time there was an update), and the updates were coming 5-10 seconds apart. The futures were updating without a noticeable lag. The equities lag lasted for probably less than 30 seconds. - The first time I saw a freeze was somewhere around Oct 3-5. It was long; somewhere around a minute. I remember checking the message log but not seeing any sort of error or disconnect message then either. - I didn't notice the UI being unresponsive, but I can't say for sure that I actually tried interacting with it. |