Support Board
Date/Time: Wed, 22 Jan 2025 20:39:01 +0000
Post From: Cannot log on to TD Ameritrade
[2018-10-16 02:14:12] |
User278804 - Posts: 13 |
Reading Internal Order ID file. | 2018-10-15 22:04:19 Reading Trade Orders file. | 2018-10-15 22:04:19 Reading Trade Positions and Account Balance file. | 2018-10-15 22:04:19 Listening on UDP port 22904. | 2018-10-15 22:04:19 Software version: 1820 32-bit | 2018-10-15 22:04:19 Enabled for: Advanced Features. | 2018-10-15 22:04:19 Enabled for: Sierra Chart Historical Data Service. | 2018-10-15 22:04:19 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-15 22:04:19 Current selected Data/Trading service: TD Ameritrade | 2018-10-15 22:04:19 Chart Update Interval: 500 | 2018-10-15 22:04:19 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-10-15 22:04:19 2018-10-15 22:04:18 Local computer time | 2018-10-15 22:04:19 2018-10-16 02:04:18 Local computer time in UTC | 2018-10-15 22:04:19 2018-10-15 22:04:18 Local computer time in SC Time Zone | 2018-10-15 22:04:19 2018-10-16 02:04:18 Server time in UTC | 2018-10-15 22:04:19 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-10-15 22:04:19 Program path: C:\SierraChart\ | 2018-10-15 22:04:19 Data Files path: C:\SierraChart\Data\ | 2018-10-15 22:04:19 OS Version Number: 10.0 | 2018-10-15 22:04:19 Locale Setting: C | 2018-10-15 22:04:19 Checking for new symbol settings for service code tda | 2018-10-15 22:04:19 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-10-15 22:04:19 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-10-15 22:04:19 Symbol settings are up-to-date for tda | 2018-10-15 22:04:19 Received 5 login tokens. | 2018-10-15 22:04:19 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-10-15 22:04:21 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-10-15 22:04:21 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-10-15 22:04:24 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-10-15 22:04:24 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-10-15 22:04:24 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-15 22:04:24 HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-10-15 22:04:24 TD Ameritrade | Connecting. | 2018-10-15 22:04:24 TD Ameritrade | Logging in. (Step 1 of 3) | 2018-10-15 22:04:24 HTTPS apis.tdameritrade.com:443 (1) | Creating socket. Using TLS 1.2. | 2018-10-15 22:04:24 HTTPS apis.tdameritrade.com:443 (1) | Connecting to IP: 198.200.171.201. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-15 22:04:24 HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-10-15 22:04:24 Service is currently connecting. | 2018-10-15 22:04:25 * TD Ameritrade | Authorized for streamer data. Account: 49*** | 2018-10-15 22:04:25 TD Ameritrade | Authorized for streamer data. Account: 86*** | 2018-10-15 22:04:25 TD Ameritrade | Authorized for streamer data. Account: 86*** | 2018-10-15 22:04:25 TD Ameritrade | Authorized for streamer data. Account: 49*** | 2018-10-15 22:04:25 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2018-10-15 22:04:25 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2018-10-15 22:04:25 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2018-10-15 22:04:25 TD Ameritrade | Connected to data and trading server. | 2018-10-15 22:04:25 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-10-15 22:04:26 HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-10-15 22:04:26 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-10-15 22:04:26 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-15 22:04:26 HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-10-15 22:04:26 TD Ameritrade | Streamer request #1 initiated. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Signaling to core to close socket | 2018-10-15 22:04:27 TD Ameritrade | Lost the connection with the streamer. Request ID: 1. Will re-request data. | 2018-10-15 22:04:27 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:27 * HTTPS ameritrade02.streamer.com:443 (2) | Received socket Close event. | 2018-10-15 22:04:27 HTTPS ameritrade02.streamer.com:443 (2) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:27 TD Ameritrade | Streamer request #2 initiated. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Signaling to core to close socket | 2018-10-15 22:04:29 TD Ameritrade | Lost the connection with the streamer. Request ID: 2. Will re-request data. | 2018-10-15 22:04:29 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:29 * HTTPS ameritrade02.streamer.com:443 (3) | Received socket Close event. | 2018-10-15 22:04:29 HTTPS ameritrade02.streamer.com:443 (3) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:29 TD Ameritrade | Streamer request #3 initiated. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Signaling to core to close socket | 2018-10-15 22:04:31 TD Ameritrade | Lost the connection with the streamer. Request ID: 3. Will re-request data. | 2018-10-15 22:04:31 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:31 * HTTPS ameritrade02.streamer.com:443 (4) | Received socket Close event. | 2018-10-15 22:04:31 HTTPS ameritrade02.streamer.com:443 (4) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:31 TD Ameritrade | Streamer request #4 initiated. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Signaling to core to close socket | 2018-10-15 22:04:33 TD Ameritrade | Lost the connection with the streamer. Request ID: 4. Will re-request data. | 2018-10-15 22:04:33 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:33 * HTTPS ameritrade02.streamer.com:443 (5) | Received socket Close event. | 2018-10-15 22:04:33 HTTPS ameritrade02.streamer.com:443 (5) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:33 TD Ameritrade | Streamer request #5 initiated. | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Signaling to core to close socket | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:35 * HTTPS ameritrade02.streamer.com:443 (6) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Received socket Close event. | 2018-10-15 22:04:35 HTTPS ameritrade02.streamer.com:443 (6) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:35 TD Ameritrade | Lost the connection with the streamer. Request ID: 5. Will re-request data. | 2018-10-15 22:04:35 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:35 TD Ameritrade | Streamer request #6 initiated. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Signaling to core to close socket | 2018-10-15 22:04:37 TD Ameritrade | Lost the connection with the streamer. Request ID: 6. Will re-request data. | 2018-10-15 22:04:37 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:37 * HTTPS ameritrade02.streamer.com:443 (7) | Received socket Close event. | 2018-10-15 22:04:37 HTTPS ameritrade02.streamer.com:443 (7) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:37 TD Ameritrade | Streamer request #7 initiated. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Signaling to core to close socket | 2018-10-15 22:04:39 TD Ameritrade | Lost the connection with the streamer. Request ID: 7. Will re-request data. | 2018-10-15 22:04:39 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:39 * HTTPS ameritrade02.streamer.com:443 (8) | Received socket Close event. | 2018-10-15 22:04:39 HTTPS ameritrade02.streamer.com:443 (8) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:39 TD Ameritrade | Streamer request #8 initiated. | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:41 * HTTPS ameritrade02.streamer.com:443 (9) | Signaling to core to close socket | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Received socket Close event. | 2018-10-15 22:04:41 TD Ameritrade | Lost the connection with the streamer. Request ID: 8. Will re-request data. | 2018-10-15 22:04:41 HTTPS ameritrade02.streamer.com:443 (9) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:41 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:41 TD Ameritrade | Streamer request #9 initiated. | 2018-10-15 22:04:43 HTTPS ameritrade02.streamer.com:443 (10) | Creating socket. Using TLS 1.0. | 2018-10-15 22:04:43 HTTPS ameritrade02.streamer.com:443 (10) | Connecting to IP: 198.200.171.138. | 2018-10-15 22:04:43 HTTPS ameritrade02.streamer.com:443 (10) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-10-15 22:04:44 HTTPS ameritrade02.streamer.com:443 (10) | Signaling to core to close socket | 2018-10-15 22:04:44 TD Ameritrade | Lost the connection with the streamer. Request ID: 9. Will re-request data. | 2018-10-15 22:04:44 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-10-15 22:04:44 HTTPS ameritrade02.streamer.com:443 (10) | Shutdown started. Waiting for graceful close. | 2018-10-15 22:04:44 HTTPS ameritrade02.streamer.com:443 (10) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-10-15 22:04:44 * HTTPS ameritrade02.streamer.com:443 (10) | Received socket Close event. | 2018-10-15 22:04:44 HTTPS ameritrade02.streamer.com:443 (10) | Still waiting for graceful close or receive error. | 2018-10-15 22:04:44 TD Ameritrade | Streamer request #10 initiated. | 2018-10-15 22:04:46 |