Login Page - Create Account

Support Board


Date/Time: Wed, 22 Jan 2025 20:37:38 +0000



Post From: Wsing Sierra Charts in Another Account

[2018-10-15 21:19:26]
Sierra Chart Engineering - Posts: 104368
I have been paying a monthly fee even though I have suspended, temporarily, my trading with Infinity Futures (Account #**). You have been collecting your fee even though I have not used Sierra Charts for several months.
This is actually not true. Nothing comes to us in this case.


How can I do that? I need to log into Sierra Charts to start my trading with them.
They use either CTS or Rithmic. So you will need to get the login information from Top Step Trader and then follow the corresponding instructions from this page:
https://www.sierrachart.com/index.php?page=doc/Data.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-15 21:20:48