Support Board
Date/Time: Wed, 22 Jan 2025 21:59:36 +0000
Post From: Funded dorman account with cts t4 low cost data
| [2018-10-15 10:10:01] |
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This is still the problem: | Received trader logon response with CTS username '*'. Text: Login failed: Trader does not have permission to access this application |
Once again tell them this: Contact your broker have them allow your CTS trading account to have access to the Application Name: sierrachartonly.
This is out of our control. And this is what CTS says that has to be done. Why do clearing firms struggle with this we have absolute no idea. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |