Support Board
Date/Time: Wed, 22 Jan 2025 19:19:46 +0000
Post From: Connection Error
| [2018-10-12 00:01:11] |
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The clearing firm really needs to contact CTS about this. And you need to show them this message which comes from CTS: CTS FIX: Received a Logout message. Text = User does not have permission to access this application | 2018-10-11 12:10:04 It does not make sense they would show you that screenshot, it makes sense they would show this to CTS. Neither of us can do anything about this from our side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |