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Date/Time: Wed, 22 Jan 2025 18:23:00 +0000

How to Post a Message for Support

Post From: LMAX trades

[2018-10-02 18:41:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1) Orders placed on the web platform do not appear here Trade >> Trade Orders and Positions >> Orders either. Not sure why this is the case . We thought we could look into this from our side but thinking about it, you really need to ask LMAX about this. Give them your LMAX demo account number. But make sure that you are looking at the very same account in Sierra Chart. You can see the account number on the Trade Window: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount 2) I placed a market order (on Sierra) and this is the Log (Note that this order was transmitted successfully to LMAX despite this Log): LMAX Demo Trading - DTC order update (Order reject). Info: LMAX order update (Rejected). Text: OUTSIDE_ALLOWED_PRICE_RANGE. Text: Attached order. Parent: 2340. Internal Order ID: 2341. Service Order ID: 218268. Symbol: GBPAUD \| 2018-10-02 09:01:45 * LMAX Demo Trading - DTC order update (Order reject). Info: LMAX order update (Rejected). Text: Illegal stop price for stop order. Text: Attached order. Parent: 2340. Internal Order ID: 2342. Service Order ID: 218269. Symbol: GBPAUD \| 2018-10-02 09:01:46 * What is happening is the attached orders are getting rejected by LMAX due to the prices. You need to ask them why. We do not observe this from our side in a test. In your case the parent order is still getting successfully processed by LMAX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-02 18:48:08