Support Board
Date/Time: Wed, 22 Jan 2025 20:52:17 +0000
Post From: TD Ameritrade Data Not Working and Fix
| [2018-09-27 14:42:07] |
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From TD Ameritrade: A quick follow-up. We did make an adjustment to certificates last night which we believe was a cause of this handshake issue Sierra Chart had with our API. We have a fix going in tonight which should correct it. I did receive an email from a client which provided instructions for setting the Streamer Address Override to the *tdameritrade.com address I provided for you. Once our fix is in, I would suggest informing anyone that set that override to revert back to the default. This way, if/when our servers change in the future, the client wouldn’t need to manually override anything again. I will follow up with you tomorrow to see if this is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |