Support Board
Date/Time: Wed, 22 Jan 2025 12:56:21 +0000
Post From: Problem with numbers of trades chart lately
| [2018-09-18 21:42:01] |
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We apologize for this. We see the underlying reason for the problem. It relates to us using the low bandwidth option between our server for historical data and the real-time server but we realize this does not work properly in the case of LMAX because there can be changes with the bid size and ask size values which are recorded as trades. Whether that is the best way to do this or not, we are not sure but that is how it works. We are resolving the issue now. And correcting the historical data for the last 30 days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-18 21:42:16
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