Support Board
Date/Time: Tue, 04 Feb 2025 05:01:56 +0000
Post From: Offers not showing for futures product
| [2018-09-11 01:15:05] |
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This has been resolved. The only explanation we have being that to our knowledge this is something that has not occurred since the last issue back in April, is that there was some amount of packet loss quite small though, on the Barchart network that probably led to this condition where some levels were not getting deleted because those delete messages were among the lost packets.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |