Support Board
Date/Time: Wed, 22 Jan 2025 08:05:15 +0000
Post From: UNABLE TO CONNECT TO CTS T4 FIX CONNECTION
| [2018-09-04 16:52:29] |
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These are the relevant messages but we do not know what the problem is: CTS T4 FIX | Connecting to CTS Live server fix.t4login.com:10443 | 2018-09-04 14:40:22 CTS T4 FIX | Firm: AMP | 2018-09-04 14:40:22 CTS FIX: Sending the Logon message. | 2018-09-04 14:40:22 CTS FIX: Received a Logout message. Text = Undetermined | 2018-09-04 14:40:22 We need to get your CTS username and we need to ask CTS about this. On the Window >> Message Log window, use the Send for Analysis button to send the log and let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |