Home >> Support Board

Support Board

Date/Time: Wed, 22 Jan 2025 04:19:30 +0000

How to Post a Message for Support

Post From: NYBOT market data from SC

[2018-08-24 18:49:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So my question is when I open an SC chart for e.g. the Coffee "C" contract which is traded on NYBOT, what market data is the chart getting from where ? The real-time data and the most recent 10 minutes of historical data will come from Interactive Brokers in this case. The prior historical data does come from the Sierra Chart Historical Data service if you have enabled that option: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Basically the question is also how do I make sure I get high-quality market data from ICE US / NYBOT from SC while ensuring I don't pay twice the market data fee - once to SC and once to IB? Periodically re-download the data for the current day in the chart by following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If I cancel my ICE US market data subscription from IB, then which market data source will be used for historical time and sales data form ICE US / NYBOT - I guess the SC historical time and sales Data for which I am subscribed ? Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing