Support Board
Date/Time: Wed, 22 Jan 2025 00:30:44 +0000
Post From: wrong user name
| [2018-08-17 11:25:50] |
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In the case of CTS these are the relevant messages: CTS FIX: Received a Logout message. Text = Login failed: most likely incorrect user and password combination | 2018-08-17 07:59:50 CTS T4 FIX | Check the Username, Password, Firm, Live/Simulation Server settings in 'File >> Data/Trade Service Settings'. | 2018-08-17 07:59:50 * CTS T4 FIX | One or more of them is not set correctly or your settings are not properly set on the CTS T4 system in which case contact your clearing firm. | 2018-08-17 07:59:50 * https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |