Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 14:00:13 +0000



Post From: CTS T4

[2013-10-24 18:13:39]
Sierra Chart Engineering - Posts: 104368
Newer versions of Sierra Chart do not have bugs when using CTS T4. The problem is going to be with the T4 server because the type of connection we use is still new and there may be some problems on the server side. We recommend updating from 1022, to the very latest prerelease which is now 1038. The changes in the latest version are that Sierra Chart does not use the server side OCO, although that may change in the next few days when we reenable that, and there is less bandwidth use for market data.

In 997 go to Global Settings >> Symbol Settings. Press Full Reset. Wait for the symbols to be received and then press OK.

Make sure Global Settings >> General Settings >> Use Non-Chart Data from Remote Instances is disabled.

Reopen the chart and Trade DOM. In the case of the Trade DOM, do not use the IQ Feed data, it is not going to work properly because of the decimal point differences.

For the chart that uses IQ Feed data, adjust this multiplier in Chart >> Chart Settings >> Advanced Settings 2:
Historical Price Multiplier: 100

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-24 18:15:55