Support Board
Date/Time: Tue, 21 Jan 2025 07:30:33 +0000
Post From: User login failed
| [2018-08-06 07:23:04] |
| User330680 - Posts: 1 |
|
Hello, I am unable to download historical daily data. The below is an excerpt from the log: TSLA Daily #1 | Reloading chart. | 2018-08-04 19:31:10 CAT Daily #1 | Reloading chart. | 2018-08-04 19:32:16 CAT Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CAT.dly | 2018-08-04 19:32:16 SC Data - All Services | Starting real-time market data updates for: CAT. ID: 3 | 2018-08-04 19:32:17 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CAT | 2018-08-04 19:32:17 SC Data - All Services | Requesting security definition data for: CAT. ID: 3 | 2018-08-04 19:32:17 HD Request # 4 | Downloading Historical Daily chart data for CAT. Starting date: 1968-08-04. Service: equities.us | 2018-08-04 19:32:17 HD Request # 4 | Using user Barchart Historical data account. | 2018-08-04 19:32:17 HD Request # 4 | Requesting historical Daily data for CAT starting at 1968-08-03 | 2018-08-04 19:32:17 HD Request # 4 | Error downloading historical Daily data for CAT. Error executing query: User login failed | 2018-08-04 19:32:18 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CAT | 2018-08-04 19:32:18 HD Request # 4 | Completion time: 0s | 2018-08-04 19:32:18 HD Request # 4 | Daily data download complete for CAT. Unique request ID: 3 | 2018-08-04 19:32:18 Removed historical data download ID 3 | 2018-08-04 19:32:18 Can you please help? |