Support Board
Date/Time: Tue, 21 Jan 2025 07:34:39 +0000
Post From: Unable to login to CQG
| [2018-07-31 13:57:49] |
| User803872 - Posts: 14 |
|
Same here. Is there any reference to the issue and when it will be solved anywhere. Software version: 1705 | 2018-07-31 14:56:33 Enabled for: Advanced Features. | 2018-07-31 14:56:33 Enabled for: Sierra Chart Historical Data Service. | 2018-07-31 14:56:33 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-07-31 14:56:33 Current selected Data/Trading service: CQG FIX Trading | 2018-07-31 14:56:33 Chart Update Interval: 500 | 2018-07-31 14:56:33 Data/Trade Service Settings automatically set. | 2018-07-31 14:56:33 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2018-07-31 14:56:33 2018-07-31 15:56:32 Local computer time | 2018-07-31 14:56:33 2018-07-31 13:56:32 Local computer time in UTC | 2018-07-31 14:56:33 2018-07-31 14:56:32 Local computer time in SC Time Zone | 2018-07-31 14:56:33 2018-07-31 13:52:35 Server time in UTC | 2018-07-31 14:56:33 Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-07-31 14:56:33 Program path: C:\SierraChart\ | 2018-07-31 14:56:33 Data Files path: C:\SierraChart\Data\ | 2018-07-31 14:56:33 OS Version Number: 5.1 | 2018-07-31 14:56:33 Locale Setting: C | 2018-07-31 14:56:33 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-07-31 14:57:00 CQG FIX socket (60) | Creating socket. Using TLS 1.2. | 2018-07-31 14:57:00 CQG FIX socket (60) | Error setting send buffer size to 0. Unknown Windows error code 10022. | 2018-07-31 14:57:00 * CQG FIX socket (60) | Connecting to IP: 208.48.16.214. | 2018-07-31 14:57:00 CQG FIX: Sending the Logon message. | 2018-07-31 14:57:00 CQG FIX: Received a Logout message. Text = Logon rate has exceeded the allowable limit: 20 logins per 5 minutes. Contact Customer Support for assistance. | 2018-07-31 14:57:01 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2018-07-31 14:57:01 CQG FIX socket (60) | Initiating close of socket by core. | 2018-07-31 14:57:01 CQG FIX Trading | Disconnected. | 2018-07-31 14:57:01 CQG FIX socket (60) | Shutdown started. Waiting for graceful close. | 2018-07-31 14:57:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-07-31 14:57:01 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-31 14:57:01 CQG FIX Trading | Disconnected. | 2018-07-31 14:57:01 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-07-31 14:57:01 CQG FIX socket (60) | Socket gracefully closed by remote side. | 2018-07-31 14:57:01 CQG FIX socket (60) | Closed. | 2018-07-31 14:57:01 |