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Date/Time: Tue, 21 Jan 2025 04:22:15 +0000



Post From: Crude oil data not working anymore

[2018-07-24 07:53:07]
Clean Floppy - Posts: 17
Hiii am on cqg api trial and for last one week i was getting CL real time data

But starting from today am not getting any real time data from the chart , and symbol is unknown message is appearing

Here is the message log i copied



Socket (14) | Socket gracefully closed by remote side. | 2018-07-24 07:47:16
Socket (14) | Closed. | 2018-07-24 07:47:16
CQG WebAPI | Market data subscription for F.US.CLEU18 was unsuccessful. Text: (no message) | 2018-07-24 07:47:44
Symbol Error - F.US.CLEU18 is unknown, unavailable, or improperly formatted. (no message) | 2018-07-24 07:47:44


Please provide help on how to get access to it again