Support Board
Date/Time: Tue, 21 Jan 2025 00:47:42 +0000
Post From: Frozen charts
| [2018-07-11 14:44:37] |
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We apologize for the delay. The problem is you are using inconsistent and incorrect symbols: F.US.EPU18 F.US.EPu8 For now, it is going to be easiest for you to select File >> Close All Chartbooks. And reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After that just start with new charts only. Do not use the existing Chartbook. Only use the symbols listed in File >> Find Symbol . We will see if we can implement an easier solution from our side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-11 14:45:25
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